Frequently Asked Questions
How does shipping work?
Warmly partners with multiple shipping partners in order to provide you the best shipping service with the most interesting products.
This means that your order is shipped from fastest shipping provider. Because we ship directly from our warehouse, your item may take 3-7 days to arrive. You can always track your item online with tracking details provided. Please don't panic if it doesn't show up immediately, it's on its way :)
We offer international shipping options too - no matter where you are, you can buy from us!
All orders are backed by our no questions-asked 100% Satisfaction Guarantee - if you don't love your Warmly items, we'll send replacements (or give you a refund).
What if I need to return something?
No worries! Please review our returns and refund policy or fill return request form to create returns and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back. We stand by our products - that's why we offer returns for 15 days after you receive your purchase.
Where are you based?
We're happily based in Indore India.